Client Story - February 2022

Domestic violence perpetrators: it’s not always the partner

Belinda* contacted Pop In in December 2021, using the online contact form on our website.

She told us that she was 50 years old and had moved here from New Zealand in early 2021 to live with her daughter and help care for her two grandchildren. Belinda also works part-time as a support worker.

Since arriving in the Southern Highlands, Belinda has been a victim of domestic abuse. The perpetrator was her daughter.

Help with housing

Belinda’s immediate reason for contacting Pop In was support with housing. By referral, Pop In’s case workers connected Belinda to Link2Home and Southern Highlands Homeless Services (SHHS). We also scheduled a full intake appointment with Pop In.

Unfortunately, Belinda’s visa restrictions meant that she wasn’t eligible to access the SHHS housing programs. They were in a position to help with the private rental market, but they could not provide subsidies or other financial assistance.

Pop In provides ongoing support for women

At the time of writing, Belinda had been in contact with Pop In 17 times. We talk on the phone and face-to-face, and we also exchange emails.

Our priority is to continue to work with Belinda to complete her permanent visa application, so that we can resolve her housing situation and come up with a long-term solution to keep her safe. Our professional caseworkers and trained volunteers will also continue to provide psychosocial support, encourage her to access drop-in and other programs, and help Belinda build her relationship with the community.

Together, we will help Belinda get back on her feet.

* Name changed to protect privacy